Power Hour- using time wisely

From PRU March 2012

When you consistently work smarter, not harder, you can achieve powerful results.  Using the Power Hour approach can allow you to invest time in completing tasks that will help you grow your business.  You can create a filing system for four segments of your business and allocate 15 minutes each day to each new segment of your business.  Soon, you'll be consistently improving your business on a daily basis.

Booking and Sales
15 minutes

Follow up with customers who have said things like, "I'd like to book with you in a few months" or "Please send me the latest catalog when it comes out."
Do your follow up calls with customers using your Customer Connection Cards.
Keep an on-going Who Do You Know list for potential bookings.  Periodically contact individuals on that list.
Call customers about refills on new products.  Keep track of when customers should need to replace items.

Party Planning
15 minutes

Call each of your hostesses and coach them on how to have a successful party.  Encourage outside orders, increased attendance and additional bookings.
Update your Hostesses on your Incentive Program.
Send Hostess Packets to individuals who have booked parties.
Send Thank You notes to Hostesses after their party takes place.

Sponsoring
15 minutes

Give away at least three Sponsorship Packets at each party and follow-up with each person.
Call any contacts you have received as referrals from others.
Contact outside leads you've received from advertising, events or other sources.
Send Sponsorship Packets to anyone who has expressed interest in the business opportunity.
Follow up with the "maybe laters." 

Customer Service and Inventory
15 minutes

Keep a follow-up file for backorders that need to be sent out. 
Manage your inventory, order product, add contact information to product packaging.
Check and process Personal Website orders.
Update your expense information and file receipts and paperwork.

*Ask hostesses and recruit leads how they'd like to be contacted- phone, email, text and what time.
*Work on one party at a time.

Customer Service

Create Customers for Life With 4 Easy Steps

1. Stay in touch with your customers
The art of staying in touch, while not becoming a nuisance is essential.  You should touch base with your hostess enough to let her know that you are excited about her party and to calm any pre-party jitters, but not so much that she starts to avoid your phone calls.

The same principle goes for staying in touch with your customers.  Reach out to your customers after the party to thank them for attending and answer any questions they may have about their purchases.  Stay on their radar with a monthly newsletter or email promoting specials that may be of interest to them with the Pure Romance Media Center located under the Marketing tab in your COO.

Remember: When you're getting in touch with your hostesses and customers, keep it professional!  Texting and Facebook messaging are fantastic for your friends, and the Media Center is a great tool for sending out newsletters, but when it comes to communicating one-on-one, nothing beats a good old-fashioned phone call.  It's just the best way to be sure you got your message across.

2. Resolve all backorders promptly- this is a MUST!

A backorder is any item a customer purchses that you don't have available for her to take home the night of the party.  It should go without saying, but we'll say it anyway, your customer will want her product as soon as possible!  It's your job to make sure that backorders reach the customer within 10 business days.

Sometimes, an item may be unavailable because it's on backorder at the Corporate Office.  If that's the case, you should call your customer as soon as you find out the item's status.  Give her the option of waiting or substituting a similar product.  If she declines these options, offer a refund.

All corporate backorders are listed (usually with estimated return-to-stock dates) in the Consultant Online Office under Orders>View Backorders.  If you check this list before each party, you'll be able to inform customers of the wait time for any backordered products.  YOU can find more information on backorders by listening to the "Processing Credit Cards and Backorders" conference calls.

3. Be classy and discreet

Keep in mind that your customers may not be as used to discussing intimacy as you are!  Your goal is always to make her feel comfortable, so make sure to respect her privacy both in and out of the Ordering Room.

4. Follow Up!  Follow UP!  Follow Up!

[This is by far my biggest issue- even more so than organizing.  Speaking of organizing, I don't have the 2nd sheet to this list so here's my best shot at follow up]

We used to have MAC calls (morning after calls) but Idk what happened to them.  Basically you called everyone at the party the next morning.  Now, I think, we're supposed to focus on those who want to book a party if they didn't book that night and those who requested recruiting information.  Call your hostess and thank her again.  See if she has anyone who left early that may still want to order.

Creating your opening speech

The first exercise is from my very first PRU.  It was homework we did before the training.

Read through each question then go back and answer.  Each answer will help you create the story for your Opening Speech.

What made you decide to join Pure Romance?

What do you hope to gain by starting your own business?

When you achieve success, how will your life be different?

How will you feel when you achieve your vision and how will it affect you and your family?

In whose life will you make a difference while you work your business?

Once you answer all of these questions you can use them to create your story.  Be passionate about why you chose Pure Romance- you never know who may be listening extra carefully!!

Sample Opening Speech

After attending my first party I was hooked!  What impressed me most was the philosphy of the Founder and CEO of Pure Romance, Patty Brisben, which was stated right in the catalog.  I connected with her approach of empowering and educating women and providing them with quality products in a confidential and safe environment.  I was also impressed with the money that could be made!  Since I needed to contribute to my family's income, Pure Romance became the perfect solution for me.

As we go through the presentation, if you think what I'm doing looks fun and you'd like to know how much money I make, see me in the ordering room and I'll provide you with some information about the business opportunity to take home with you tonight.  If you are looking to make extra cash, have fun and have control over your schedule, Pure Romance may be right for you.

I would like to thank [hostess] for inviting us into her home.  Can I see a quick show of hands of how many of you have been to a Pure Romance party before?

For having the party today, [hostess] will be receiving a percentage of the total sales of the party in free product of her choice- anything she would like.  So when you come into the ordering room, order well!  If you're interested in hosting a Pure Romance party of your own, let me know and we can set up a date that's convenient for you.

Here is the fun part- tonight, you will get to taste our edible products and smell our scented products.  Let's make your left hand your 'licker' and your right hand your 'sniffer.'  Remember it's okay to sniff your 'licker' but don't lick your 'sniffer!'

Our party is divided into two segments.  The first part of the party consistes of our massage and bath products, lubrucants, arousal products, games, books and some novelties {I add the vaginal health section, too}.  The second portion of the party is dedicated to bedroom accessories <wink>.

For your privacy, I will be setting up a separate ordering area that is [describe where ordering room is].  This will allow you to come in one at a time and select the items that you would like to take home, as well as ask any questions you may have.

You can pay by cash, check (made payable to me) or major credit cards and we will take care of that in the private ordering room.

I have catalogs and order forms for each of you.  Please know that your catalogs are yours to take home.  I encourage you to circle and star anything in the book that you want to take home with you.  {I stopped saying that to preserve catalogs until Chris pointed out that business cards get misplaced more easily than a catalog}

On the order form, I just need you to fill out your name, address and telephone number on the top of the form.  Much of what you order tonight is going home with you.  However if there happens to be an item I don't seem to have, the product will be sent directly to you in about 7-10 business days.  Your Hostess will never now what it is that you ordered and it will arrive in descreet packaging.  Take a minute to fill out the order form {I use the CCC instead} and that's all the paperwork you're going to have to do this evening.

Okay, let's get started!

This is the one that's on your COO and it can be changed to suit you however you like- it's simply a guideline.

Bedroom Accessory script from National Training

Bedroom Accessories

All right ladies, next we're going to talk about bedroom accessories!  Are you ready?  Before we start talking about these items, I want you to think about your bedroom accossories like tools.

You probably have a lot of tools in your garage because you can't do the same job with a hammer that you can with a screwdriver!  We women are smart enought that we could probably figure it out...but it's easier if we use the right one!  Bedroom accessories are tools to get different jobs done by using different types of vibration and you can use them alone or with a partner.  Think of it like a do it yourself (or DIY) makeover for your bedroom with a happy ending!

Clitoral
Now let's talk about clitoral bedroom accessories.  What's great about these items is they can be used on a number of external hot spots for you and your partner.  They are especially great for clitoral stimulation.  Remember, I mentioned earlier that 80% of women need clitoral stimulation to achieve an orgasm.  Well, these bedroom accessories are sure to get you there!

Vaginal
Next we're going to talk about vaginal vibrators.  These are great for women who may not enjoy clitoral stimulation, or who enjoy vaginal stimulation without all the bells and whistles.  Now, I'd like everyone to take their index finger and see where the second knuckle is.  This represents the first one to three inches of the vagina which contains over 70% of the nerve endings.  Vaginal vibrators, especially if they have ridges or texture, will target this nerve rich area.

G-Spot
Now let's talk about your g-spot.  Your g-spot is located 1-3 inches inside the vaginal wall facing toward your belly button.  To find it, make your hand into a C, flip it over, and do a come hither motion.  The g-spot has a texture of a walnut and is about the size of a raisin.  Be patient because it takes a bit longer to get going.  If you try to work it on your own, you'll wind up with carpal tunnel long before you reach orgasm.  That's wey we offer a line of premium bedroom accessories that are already curved to target your g-spot.

Dual-action
Dual-actions are probably the most talked about bedroom accessories.  That's because they give each woman the clitoral stimulation she needs along with the vaginal and g-spot stimulation she craves.  This is for the woman who wants it all!  We have many different kinds.  Some that rotate and some that thrust, but they all vibrate!

C-rings
Now we're going to talk about c-rings.  A c-ring is a great couples toy and is sometimes easier to introduce into the bedroom because you can both enjoy using it together.  Let's talk about how to properly use one.  You will want to make sure that you lubricate the shaft of the penis with our kissable, flavored Whipped.  Once you have added the lubricant you'll slide the ring down onto the base of his penis.  You can see the ring is comfortable and giving.  It gives him added control.  And there are little nubbies along with vibration here for clitoral stimulation that most women need to reach orgasm.  Guess what ladies?  You have just turned your partner into a living, breathing moving vibrator!

Karey's New Consultant Training Form

New Recruit Training & Meeting Agenda

1. Online office, demos, online university, materials, supplies, emails


2. Placing orders, credit cards, checks


3. Pure Romance partners


4. Qualifying options


5. Inactivity


6. 30 day goals, 90 day goals


7. Sister consultants, pay it forward, PR community


8.  Booking parties


9. As your sponsor


10. Recruiting, sponsorship


11. Corporate events, Incentives, Team Meetings


















New Consultant Information & Coaching Form


Name:   
Phone:   
Email;   
Website:   
Consultant ID#:   
Date signed:   
Date received kit:   
1st party date:   
Qualifying Order placed:   
Party #4 completed by:   
Party #6 completed by:   


Coaching Call Schedule

Call #    Date    Time    Call Purpose
1            Booking/Top 50 List/Fast Track & Getting Qualified
2            Fast Track Follow Up/How many parties are booked?
3            Coaching- Bookings and Party Planning
4            Coaching- Fun and Future Business
5            Coaching- Fun and Future Business
6            Coaching- Fun and Future Business


Party Schedule

Party #    Date    Completed/Sales   
Launch           
1           
2           
3           
4            Within 30 Days= $25.00 FREE product
5           
6            Within 30 Days= $25.00 FREE product


Party Shadow Date(s): ________  _______
Notes:
Tell me a little about you:

Kids, married, hobbies, interests, work:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

What are your interests in Pure Romance?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Is there anything standing in your way of giving Pure Romance a try?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

When do you want to start making some money?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

What to do with discontinued inventory.....

Ugh!  They put out another new catalog and took out a lot of what I had in my inventory.  Now what???

I'm seeing this a lot since the new catalog came out and Pure Romance discontinued a lot of products.

Bedroom Eyes- send to Kathryn. ;) 

Here are some of the options I'm using and if you have any more ideas please share!

You may have seen the cute little pink tubs the west coast Florida girls are obsessive over at Target.  We've been snatching them up like condoms at a frat party.

You can either offer them as Hostess Incentives and charge a discounted price to your hostess or give them to her as her hostess gift depending on the price of the items. 

Or, you can make a discount bin.  There are many ways you can do this.  You can just say 50% bin and pile everything in it.  Or you can tell customers if they spend $X they can shop from the 50% off bin (or whatever % you want).  It's your inventory, play around with a few ideas and see what works for you.

You can also use them as booking incentives.  Pretty them up, post them on your page or add them to an email.  A little tissue paper goes a long way!

Customer Connection Cards

These are the bread and butter of your business ladies!  These are like the key to your money vault.

And guess who didn't use them her first few parties?  ME!  And I'm still kicking myself.

I now keep one on my demo table so I don't forget.  When I get a new pack of catalogs in my 15 year old knows she has a job to do- tear out all the cards from the catalogs (BTW Thank you for moving them from the Platinum Vibe page to the back PR!!  Makes things less awkward, haha!).  I've watched guest after guest tear their cards up trying to get them out......or watched empty cards walk out the door still attached to the page.  I'm loving that PR now sells them separately for stingy consultants like me that hang on to as many catalogs as possible. 

The new catalogs have a card in the front with room for a wish list which I love!  We can also put our Vistaprint stamps on there so they remember who to call when they're ready to get the items off those lists.

 Pure Romance added a Facebook URL and Twitter which, for social media addicts like me, is schamazing!

Different consultants use these cards in a variety of different ways.  Some play games with them, some use them for drawings at the end of the night, some have them fill them out in the beginning, some the middle, some at the end.  Me?  I'm still lucky if I remember to have them filled out at all...baby steps.

Erica Rivera had a fabulous idea!  She bought a glass cube, attached super cute PR related stickers on it and uses it for her drawing jar (winners will receive prizes at your discretion, ie. foil packs, coupons, 1/2 price shipping, etc). 

Find a place to put your CCC's and make sure they stay there!!  Yes, I lost a stack of 10 that had 8-10's checked for booking parties.  I know they're somewhere, just not sure where!  Encourage your guests to fill out the front AND back.  Here's a secret I learned from Hot Mama Jessica- tell them corporate checks the cards so the more information they give the better!  Let me them know you really appreciate feedback- both positive and negative.  If you've done your job well and they feel comfortable hosting parties they'll most likely fill out an 8-10 for booking.  Make sure you have recruit packets and hostess packets available for those who pick those high numbers.

How do you use your CCC's?  Please share below any tips, recommendations, games, etc that you use.  They might make it into a post one day!

I know I'll revisit CCC's again when I scour through the info others have posted on the Facebook pages but for now, there ya go!